VISION
“To be recognized as the best value provider ever”
About Us:
Imtiaz is the biggest retail chain storming in business with massive sales and a customer base, backed with 7000+ employees, 400K+ loyal customers across Pakistan, and 14 branches located in Karachi, Gujranwala, Faisalabad, Islamabad & Lahore.
The success story of this company dates back to 1955. Imtiaz was started as a small corner shop; with the simple idea of selling more for less, this idea has grown over the last 65 years turning Imtiaz into a retail giant on top of its game. The never-ending hard work empowered it to gain the title of the fastest-growing retail chain in Pakistan.
Imtiaz is providing a one-stop solution that offers, 52000+ products, holding 10,000+ brands along with the best prices and promotional deals for its customer base; we feel honored to serve. Over 250,000 shoppers visit our branches each day, while simultaneously building a close relationship with our 85,000 growing unique clients, Imtiaz secured a position that most retailers dream to acquire.
At Imtiaz, we provide flexible timings allowing customers to shop more conveniently in a safe and secure environment. Our Imtiaz Mega, Imtiaz Super Market, and Imtiaz Xpress facilities allow customers to find Imtiaz as the ultimate one-stop-shop under one roof!
The initial logo of Imtiaz had a shopping trolley, which was a trademark of Imtiaz’s phenomenal retail chain embodying the initial mission and vision statement to offer customers with the best services. This logo was however changed in 2020, as the #NEWONE, a persona reflected in its revamped emblem. The symbols in the logo represent its new vision and mission including; Star – embracing change and excellence, Happy Customer – valuing customer and stakeholders, Tick – righteous business ethics, and an Arch – symbolizing strength and support. Alongside, the symbols, Imtiaz has been embedded representing it as a complete home store with three different formats; Imtiaz Mega, Imtiaz Super Market, and Imtiaz Xpress.
We are true to ourselves, and commit to always perform at our best.
We believe that we are outstanding. Not because we say it, but because we work hard at it. We are dedicated, committed and focused. We believe that every person will reach their personal best and overcome any challenge through a shared culture and ethos.
MISSION
“We will make our unmatched services available to all major cities of Pakistan and beyond. We will strive for continuous improvement in our processes, services and offerings by using the most advanced tools and technology wherever possible to retain customers for life.”
OUR PHILOSOPHY
“To put all our efforts in providing best value to all our partners, stake holders, customers and society at large”
VALUE STATEMENT
“We Choose For Others What We Choose For Ourselves”
VISION
“To be recognized as the best value provider ever”
MISSION
“We will make our unmatched services available to all major cities of Pakistan and beyond. We will strive for continuous improvement in our processes, services and offerings by using the most advanced tools and technology wherever possible to retain customers for life.”
OUR PHILOSOPHY
“To put all our efforts in providing best value to all our partners, stake holders, customers and society at large”
VALUE STATEMENT
“We Choose For Others What We Choose For Ourselves”
What we do?
We offer a variety of products to the greatest extent. Items provided by Imtiaz are found on the racks of small scale marts around Pakistan.
Our extents have been assembled to assist you with maximizing deals from our current vendors meanwhile drawing in more of them.
Since 1998, the Imtiaz family started bringing in International brands and working in association with many organizations to enable them to source, stock, and move items effectively.
What makes us different?
Here at Imtiaz, we understand the demands of running retail and wholesale operations. Our goal is to become your trusted Super Store and a one-stop solution for all your groceries and other requirements. We take no time to fulfill the needs of our customers.
Our people & our values
As a customer of Imtiaz, you will be assigned an account manager to look after your needs.
We have 6 people in our customer contact center team, who speak multiple languages and many are native speakers.
They are on-hand to help with everything, from guiding and advice to category management and merchandising your product displays for maximum impact. Their job is to make yours as easy as possible.
Our multi-lingual website is updated with new products on a weekly basis. Here you can choose from our full range of over 100,000 products. As a customer, you can view the product images, prices and more detailed product information, including ingredients, shelf life, and case sizes.
An award-winning company
Our commitment to quality and service is evident in everything we do and we are immensely proud of our achievements over the years.
These successes are reflected in the many business awards we have received.
Our promise of quality and administration is apparent in all that we do and we are massively pleased with our accomplishments throughout the years.
These triumphs are reflected in the numerous business grants we have received.
In addition to the awards we have won, one of our achievements is the positive response and appreciation we receive from our customers for our punctual and efficient services.
We ensure an ultimate and wholesome shopping experience for our customers with great customer service throughout.
